Attention
□ Delivery
Standard shipping: ¥500, shipped within 3 business days
(Free shipping on orders over ¥30,000)
For pre-order items, we will inform you of the shipping date by email.
*Delivery will be via Yamato Transport.
*If you have pre-ordered items at the time of checkout, they will be delivered on the pre-ordered delivery date.
*Please refer to the product page for the number of days until shipping.
*Delivery dates may be delayed due to unavoidable circumstances such as weather or shipping. If we become aware of the possibility of a delivery delay, we will notify you immediately.
Payment
Various credit cards
Various QR code payments (PayPay/Paidy)
*Safe transactions are possible through the payment service KOMOJU.
□ Product
*Orders can only be canceled after payment if the product is defective.
If you receive a wrong or defective item, please contact us and return it to us cash on delivery. We will then process your exchange or refund.
Please note that returns and exchanges can only be accepted up to 8 days after shipping.
In addition, if the item is found to have been used after it has been returned, we may not be able to issue a refund.
* Each product is inspected and packed carefully. Although we pack with the utmost care, the packaging may be damaged during shipping. Please note that we cannot accept returns for reasons of packaging or shipping delays, even if there is no problem with the product.
*Since many of our products are made with delicate materials,
Please check the washing instructions carefully for care instructions.
When it comes to clothing, dry cleaning is generally recommended to maintain its original condition.
□ Business day
Open on weekdays, closed on weekends and holidays
*If you have any inquiries, please use the contact form.
We will reply within three business days.
